At Wightman, we are a family of great people who want to deliver wow experiences each and every day. Customer service is key in providing those great experiences. Our local offices ensure you are speaking with someone who lives and works where you do and is a part of your community as well. Our vision is to be the peoples trusted choice in the communities we serve.
Our customer care team is available Mon-Fri 8AM-7PM and Sat 10AM-4PM so you get the help you need.
Customers talk about our awesome customer service.
Many of our customers come to us through a referral. We strive to provide quality customer service and products. We are committed to our communities, providing exceptional customer service, and the most advanced technology. Check out what our customers are saying!
Read Our Reviews
Just a simple message to let you know that we have always had very professional and personable experiences with Wightman over the years. At this time I would like to give a big shoutout to Alex, Tracey and Nathan for assisting us to solve our recent internet connection problems …… the old BELL copper wires...
Ken Jones - customer since 2000, Owen Sound
I just wanted to say a big thank you to Ben in technical support and Michelle D at the Orangeville office. They assisted me through a frustrating (for me) email switch to a new tablet. Awesome service was much appreciated.
L & M Kerfoot - customer since 2007, Orangeville
Fantastic service. I had an issue with my wifi/TV, the person I spoke to on the telephone tried his best to fix it, but it needed a technician to come to my home. A technician called about 2 hours later, arrived in 10 minutes and had it repaired with 10 minutes. Awesome!! Thanks
J Lippert - customer since 2015, Walkerton
Definitely one of the easiest companies that I’ve dealt with. Given the fact that they’re one of the few available companies in the area, the risk would be that they would try and get away with cutting corners around support or service, but not the case. They’ve always been extremely helpful when I call in...
Michael - 5 Star Google Review
I got rid of Rogers when I lived in Fergus and tried Wightman. Made a great choice. Saved money and had wonderful services with their internet and T.V. When I moved to Orangeville, we did the same thing and we are glad. You get to watch what you prefer, not what the service provider wants...
Joseph - 5 Star Google Review, Orangeville
Good people, informative and helpful, nice to deal with real people over talking to someone on the phone on the other side of the country or world
Ron - customer since 2009, Mount Forest
Special thanks to Wightman tech support for their help in setting up the new remotes for the TV. Very professional and most helpful.
Marilyn - customer since 2006. Listowel
Excellent service. I work fully remote in IT and the internet speeds are more than sufficient to do my job and thus far have been exceptionally reliable. I know a number of people in my street who are using the big Red company and their internet goes down quite often.
Andrew, 5 Star Google Review, Stratford
I love this company! Always top notch service and tech support.I would never go back to the larger companies..never! Keep on being fabulous Wightman..you rock!!❤
Susan - customer since 2017, Ayton
Just had Fibre to the Home installed and we are happy with it so far!
Quinton - customer since 2018, Elora