Customer Service  1-888-477-2177   |

24 Hour Tech Support  1-877-327-4440

Search
Close this search box.
Search
Close this search box.

Support

Connecting Your SmartRG Router

 

  1. Remove your SmartRG from the box. You should have;
    • 1 Router
    • 1 Power Adapter
    • 1 Ethernet Cable
    • 1 Phone Cable
    • 2 Antennas
  2. Take each antenna and screw it onto the back of the router.
  3. Plug the power adapter into the back of the SmartRG router and also into an electrical outlet.
  4. Ensure the on/off button on the side of the SmartRG router is pushed in. You should see a Power light.
    • If on a DSL connection – Plug the grey telephone line into the grey port on the SmartRG labelled DSL. Plug the other end of the grey telephone line into the phone jack used for internet. The DSL light should go solid within a few minutes.
    • If on a Fibre to the Home connection – Plug the white Ethernet cable into the red port on the SmartRG router labelled WAN. The WAN light should go solid within a few minutes.
  5. Wired devices can be connected using an Ethernet cable plugged in to any one of the yellow LAN ports on the SmartRG router unless the SmartRG router is also being used for TV services